![]() ![]() You guys do not invest on your customer's satisfaction. But after this experience I will NEVER recommend Warby Parker to anybody. I bought my 1st glasses in SOHO, Manhattan. I'm a regular WP customer, this is not my first time buying from them. It's basically a $#*! you we got your money and deal with it or take our $#*!ty frames that did not sell coz it's ugly. I paid almost $300 for glasses that broke in a week and they can't even do something to replace it or make me happy as a customer. They did not offer any refunds or anything to compensate for this BULL$#*! they put me through. So they offered me two $#*!ty colors I will never wear and or buy a new frame I like and pay FULL price. But I was told they don't have it in stock nor is still producing them. ![]() I chose these glasses because I loved the color and the frame. So I went back to the store to have it replaced and WP have super stupid policies of being unable to replace your glasses with the exact same frame I chose and wanted. As you can see the whole glasses is still very new and no scratches. ![]() No accidents, I did NOT drop, sit or anything that would cause it to break. A wk aft I got it from the mail the liner of the (R) frame broke (see pics). I bought these glasses at WP MOA in April 2023. If there is a zero star I'm gonna give WP a zero star. ![]()
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